Vexa
VPN for other platforms
Install the VPN app and activate access through your personal account.
Manual setup flow
About the app
If your device has no dedicated VPN app, the connection is set up manually: take the connection parameters from your personal account and import them into a compatible client. Before you start, check that the client supports the offered format.
Specifications
How to set up the VPN on a device without a dedicated app
Check compatibility
Make sure your device and the client you use support the offered connection format.
Open your personal account
Sign in to your personal account and open the current manual setup instructions.
Get the parameters
Get the parameters or configuration file and import them into a compatible client.
Turn the connection on
Turn the connection on and make sure internet access works.
Common issues
- Check that the parameters or key were copied completely, without extra spaces.
- Make sure the client supports the format issued for your subscription.
- Make sure the date and time on your device are set automatically.
- Turn off any other VPN app or an old system VPN profile.
- Pick another available location and connect again.
Frequently asked questions
What is manual setup?+
A way to connect a device that has no dedicated VPN app: the connection parameters from your personal account are imported into a compatible client.
Where do I get the connection parameters?+
In your personal account. If the section is missing for your subscription, contact support.
Which client should I use?+
Use the official VolnaLink app for a supported platform. If your platform is not in the device catalog, do not install a third-party client — contact support.
Can I use one account on several devices?+
One subscription lets you use the VPN on supported platforms and connect up to three devices at the same time. To connect a new device, disconnect an unneeded active connection or use the access management option provided in your personal account. For manual setup, how connections are counted is clarified in your personal account.
